Frequent Questions and Answers
What are your opening hours?
We’re open Monday to Sunday, from 08:00 to 20:00, providing you with flexible access to our launderette and services.
Do you offer same-day services?
Yes, we offer same-day services for both launderette and dry cleaning, depending on the volume and time of drop-off.
What services do you provide?
We offer a range of services including launderette (self-service and full-service), dry cleaning, alterations, household cleaning (duvets, linens), and service wash.
How do I use the self-service launderette?
Our launderette is easy to use. Simply bring your laundry, choose a machine, and follow the instructions posted onsite. If you need assistance, our staff is always available to help.
Do you offer pickup and delivery services?
Yes, we offer convenient pickup and delivery services. Contact us to arrange a time, and we’ll take care of the rest.
Can you clean delicate fabrics like silk or wool?
Absolutely! Our dry cleaning service specializes in handling delicate fabrics with care, ensuring they are returned to you in perfect condition.
Do you offer alterations for clothes?
Yes, we provide a full range of alteration services, including hems, resizing, zip replacements, and more. Our skilled team ensures a perfect fit.
What items can I bring for household cleaning?
We clean a variety of household items, including duvets, blankets, curtains, and pillows. Our team uses specialized techniques to handle larger items with care.
How long does dry cleaning usually take?
Our standard dry cleaning turnaround time is 24-48 hours. For urgent requests, we offer express services depending on availability.
What payment methods do you accept?
We accept all major payment methods, including cash, credit/debit cards, and contactless payments.
Do you handle large loads or bulk items?
Yes, we can handle large loads and bulk items. Whether it’s for personal use or business needs, we provide efficient and thorough service for all load sizes.
Where are you located?
We are conveniently located at 1 Chippenham Road, St John’s Wood, London, W9 2AH. Feel free to stop by or contact us for more information.
